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PRODUCT

Help Desk

We help your employees, residents, and customers get answers to questions conveniently via texting wherever they are.

Demo our Help Desk, an AI-powered Q&A tool.

What does my life insurance cover?

The standard coverage amount is 1x your annual salary, but you may have elected...

Try it yourself!

Text 1-844-783-9366 with questions

Ask questions like:

Employees
What is the next holiday?

Does my insurance cover contact lenses?

What are the grounds for dismissal?

Residents/Customers

What are your visiting hours?

What is the activities schedule?

FEATURES

Instant Answers, Anytime

Your HR and Customer Service teams get inundated with questions. We help your employees, residents, and customers get answers to questions conveniently via text 24 hours a day, 7 days a week. 

24/7 text-based helpline. A self-service resource so your team, residents, and customers can get answers

24/7 text-based helpline

A self-service resource so your team, residents, and customers can get answers whenever they need them, no waiting required.

Comprehensive Resource. Our AI is trained on your documents—employee handbooks, resident guidelines, pricing sheets, and more

Comprehensive Resource

Our AI is trained on your documents—employee handbooks, resident guidelines, pricing sheets, and more—to deliver accurate, personalized answers tailored to each user.

Drag and drop your documents into your Help Desk and it is ready for use.

Quick to learn

Drag and drop your documents into your Help Desk and it is ready for use.

HOW IT WORKS

Set Up Your Help Desk

We eliminate the time sink of answering repeat questions with smart, automated responses.

STEP 1
Initial setup for our Help Desk, an AI-powered Q&A tool.

Initial Setup 

Once your account is set up, you can upload documents that address your most frequently asked questions. For HR and personal use, we will ensure only registered numbers can access the line. For resident and customer use, the line remains open to the public.
STEP 2
Continuous updates for our Help Desk, an AI-powered Q&A tool.

Continuous Updates

We answer any question based on your uploaded documents. Out-of-scope questions are forwarded to HR or Customer Service, and we surface common inquiries to help you improve your content over time.

Help Desk Pricing

$0.5 / employee / month

Pricing for our Help Desk, an AI-powered Q&A tool.

Employee Help Desk

$0.5 / bed / month

Resident Help Desk / Customer Service

$15.00 / month

Personal Help Desk

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