Onboarding Agent
We automate the coordination of senior living and skilled nursing specific candidate activities such as background checks, TB tests, and credential management.
Features
We guide candidates through critical pre-hire activities to keep them on track by providing instructions, reminders, and follow-ups via text.
Fingerprint Background Checks
Health Screens / TB Tests
Drug Tests
Credentials
Why Texts
Texts are the optimal way to reach hourly and front-line workers. Multiple studies have shown texting to be substantially more effective than emails or phone calls and apps require a behavioral change. We reach candidates where they prefer.
Our texting protocols keep candidates engaged and informed throughout the process, reducing attrition and ghosting. The texts provide instructions, reminders, engagement, and follow-ups.
How it
Works
We provide a customized approach to engage your candidates.
Initial Setup
Customers provide us with creative assets such as a logo and pictures along with the instructions you send to your candidates. We create custom instruction pages so candidates know where to go for onboarding requirements like background checks, TB tests, and drug screens.
Automated Communication
Our platform initiates a texting sequence when a candidate is added to the system. We “hand-hold” the candidates through each step with instructions, reminders, and follow-up texts. HR Teams can also use our platform to texts directly with candidates without the need for a company or personal mobile phone.
Candidate Response
Candidates can respond with issues or questions directly via text, and our A.I. answers questions immediately. If the candidate asks questions that are out of scope for trained responses, the question is forwarded to the HR team. If candidates decide to drop out, HR is immediately notified and no additional resources are wasted on follow-up.
Credential Verification
We collect necessary credentials such as licenses and certifications directly from the candidate and automatically verify the validity with the correct governing bodies without any administrative time from HR.
Tracking / Data
Community recruiters can track every step of the process through a dashboard. Corporate managers can see the progress of multiple communities. HR teams also have full access to the entire history of communication.